1 hour ticket response
Prompt assistance is our principal responsibility and this is the reason why we have a team of capable customer service technicians who are eager to provide a fast answer to any question that you may have. Simply send your trouble ticket from your Site Control Panel and we’ll respond back to you within sixty minutes in the worst case scenario. Actually, we strive hard and aim for a 20–minute technical support ticket response time.
A First–Class Tech Support Service
Each member of our customer care team has many years of experience in the shared hosting industry and most of them have been with us for at least 5 years. They are all ready to answer all your requests in the most competent way possible.
An Easy–to–Navigate Help Center Section
In the Site Control Panel you’ll find an easy–to–navigate Help Center section where you can get quick tips on how to use our services. You can find the answers to your questions in our F.A.Q. repository, find more details in the web hosting account management articles or check our educational video tutorials.
