Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our user assistance staff is qualified to rapidly attend to all shared hosting customers’ queries and assistance demands. Through our ticket system, you will be able to send your issue and a support team representative will likely get back to you within max one hour. In reality, practice has confirmed that the general solution time period is Twenty or so minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Our assistance service is delivered by a team of skilled technicians who’re able to react to your inquiry promptly. You could get hold of the tech support staff by launching a tech support ticket from your Site Control Panel or by submitting us an e–mail message. On business days, you may as well contact us on the phone or take advantage of the live chatting option.

  • Intuitive help center

  • An Intuitive Help Section

  • Should you require guide while working on your online projects within the Control Panel, you are able to always simply click the Help key and track down your question in the listing of articles that will appear. We have as well turned lots of the content articles into educational videos. The list of video clips will show up if you pick the Videos press button located on the top right.