Although the hosting service provided by the different companies is de facto the same, every provider has a personalized platform with its own modifications and different ways to accomplish specific operations. In such a situation, a huge knowledge base would be remarkably helpful both for persons with little or no previous experience and for technically knowledgeable individuals who will eventually find out how specific procedures are executed, but will lose valuable time meanwhile. The aim of such a knowledge base is to help make the service quick and easy to use, sparing users plenty of time and effort. The end result is more satisfied clients, since they can swiftly find the information they’re seeking, and a whole lot less work for the client care team representatives, because typically most of the questions and problems that clients have are already enumerated in the knowledge base. On the condition that the articles themselves are expertly written and cover more things, you will be able to get to know more not only about your account, but also about the hosting service in general.

Extensive Online Documentation in Shared Hosting

If you buy a shared hosting account through our company, you will be provided with access to our comprehensive online documentation where you will find information about practically everything associated with our web hosting plans. The topics vary from how to create an email address on your hand-held device, to how to do various things using an .htaccess file. The articles are written in an easy-to-comprehend fashion and include step-by-step manuals on how to perform a certain operation inside your Hepsia hosting Control Panel. You can also find info that’s not connected directly to Hepsia, for example one that concerns Internet apps on your desktop computer. The full archive of articles will be located in the Control Panel’s Help section, but the ones that are applicable to a specific section can be accessed on the spot. Considering the fact that we have covered as many topics as possible, you’ll be able to learn more or less everything about your account.

Extensive Online Documentation in Semi-dedicated Hosting

Our company’s semi-dedicated servers come with a comprehensive online article library where you can find any info that you may require about our web hosting services or about the Hepsia Control Panel that we use. We have prepared it based on the feedback that we’ve received from our customers over the years and, as a result, our articles deal with particular issues that you might bump into and suggest the fastest means of solving them, for instance receiving an HTTP 500 error message or not being able to send email messages from your computer even though you have the right SMTP settings. The articles are available in every Control Panel section and you can examine them at any given moment. They can help you boost your knowledge not only about our platform, but also about the web hosting sphere as a whole, as they include thorough instructions and general information such as what cron jobs or file access permissions are.